Webinars

To learn more about Patients as Partners, we recommend reviewing Patients as Partners webinar materials for additional support information and working examples of this initiative.  

  

Health Literacy Collaborative  

There are many indications that strategies to improve health literacy skills are badly needed. Literacy is defined as the ability to use reading, writing, speaking and other forms of communication as ways to participate in society and achieve one’s goals and potential.

The aim of the Health Literacy Collaborative is to work together to improve how healthcare professionals and patients access, understand, evaluate and communicate information in an office practice within a community.  

We are pleased to provide these documents for your use. We would appreciate any use to acknowledge their origin "Developed for the Health Literacy in Communities Prototype Collaborative, www.impactbc.ca"

• Overview & Application - Improving Health Literacy in Communities Prototype Collaborative
• Health Literacy in Communities Prototype Collaborative Charter
• Health Literacy Contacts/Resources for Building Capacity (Prepared by Lorna Romilly for the BC Academic Health Council, this document provides a list of provincial and national resources for health literacy)
• Health Literacy in Communities Change Package  
• Health Literacy in Communities Prototype Collaborative - Summary 
• Health Literacy in Communities Core Measures
• Health Literacy Umbrella Diagram

 Get Real: Partnerships for Moving Health Literacy Forward - December 10, 2009 Plenary Session

• Agenda
• Morning Plenary Handout
• Medical Clinic Walkabout Checklist
• Health Literacy Teach Back Tool
• Office Practice Survey for Patients
• Administering Office Practice Survey for Patients
• Office Practice Breakout Session Summary
• Literacy Learner Breakout Session Summary

View a recorded session of the webinar   

 

 Social Health Matters: Innovative BC Doctors Embrace Patients as Partners

Other Helpful Resources

• Health Literacy in Aging Populations
• Health Literacy and Increased Healthcare Costs
• Literacy Partners of Manitoba: Clear Doc Index

 

  

Institute of Family Centered Care Resources

The Institute for Family Centered Care offers a wide variety of free downloadable PDFs to use in your organization.   

  

New Publications

• Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: Recommendations and Promising Practices

This publication highlights examples of best practices drawn from hospitals, ambulatory programs, medical and nursing schools, funders of healthcare, patient- and family-led organizations, and other healthcare entities. These organizations are making exemplary progress in partnering with patients and families to enhance quality and safety and to improve the experience of care.

 

• Advancing the Practice of Patient- and Family-Centered Ambulatory Care: How to Get Started

What is patient and family-centered ambulatory care? Why does it matter? How does it fit with our overall mission? And finally, what can our practice or organization do to advance the practice of patient and family-centered care? Where do we start? This publication was developed to provide answers to these questions.

 

• Advancing the Practice of Patient- and Family-Centered Care: How to Get Started

This publication offers guidance for how to get started in advancing the practice of patient- and family-centered care and in creating effective partnerships with patients and families.

 

• The Advisory Committee Workbook - July 2009 (Posted with permission of Vancouver Coastal Health Authority)

Strategies for Leadership

• Strategies for Leadership: Patient- and Family-Centered Care
• Patient and Family-Centered Care: A Framework for Partnerships in the Primary Health Care Experience & in Transforming Systems of Care (PowerPoint Presentation given by Bev Johnson, Institute for Family Centered Care, at a workshop in Vancouver, July 2008)
• Patient- and Family-Centered Care: A Hospital Self-Assessment Inventory

  

Tools to Foster the Collaboration with Patient and Family Advisors

• A Checklist for Attitudes About Patients and Families as Advisors
• Tips for Group Leaders on Involving Patients and Families on Committees and Task Forces
• Creating Advisory Councils
• Tips for Recruiting Patients and Families to Serve in Advisory Roles
• A Patient and Family Advisory Council Workplan: Getting Started
• Sharing Your Story: Tips for Patients and Families
• Presentations by Patients and Families: Staff Liaison Coordination and Preparation Roles
• Patient and Family Leaders in Paid Positions: Common Challenges-Effective Solutions

  

Other Tools to Foster the Practice of Patient- and Family-Centered Care

•  Patient Journey Mapping to Make High Impact Changes (Margie Wiebe, RN)
• Advancing the Practice of Patient- and Family-Centered Care: How to Get Started . . .
• Are Families Considered Visitors in Our Hospital or Unit: A Checklist
• Wearing New Glasses
• Sharing Personal and Professional Stories
• Magic Wand Exercise  
• Patient- and Family-Centered Care: What's in it for Me?

  

Tools to Assist in Designing Supportive Healthcare Environments

• Patients and Families as Advisors in Design Planning
• Design Planning... Key Priorities
• Conducting Site Visits for Design Planning

 

Videos

• Patient Experience Video Series

  

Other Resources 

Partners in Care Family Advisory Committee - BC Children's Hospital

Partners in Care Family Advisory Committee (PiC) is an ever-evolving group of family members and hospital staff who are dedicated to promoting excellence in principles and practice of family centred care. As leaders we provide resources and guidance to strengthen collaboration of professionals and famiiles who use BC Children's Hospital. PiC empowers families and gives them a voice in decisions that affect patient care and family experiences.

New Health Partnerships: Improving Care by Engaging Patients

This website is for patients, family members, and healthcare providers who want to work together to improve health, healthcare and quality of life for people with chronic conditions. The site provides support for those who want to work together, in a new health partnership, to improve patient self-management.

Technology for Patient-Centered, Collaborative Care

Berwick, Donald, M.D., M.P.P., John H. Wasson, M.D., Deborah J. Johnson et al, Journal of Ambulatory Care Management Special Issue: June 22, 2006; Volume 47.

Practicing Patient-Centered Collaborative Care

Guadagnino, C. Physician's News Digest: November 2006

The Impact of Patient-Centered Care on Outcomes

Stewart et al, Journal of Family Medicine, 2000 Sep; 49(9):796-804.

The Case for Patient-Centered Care in Orthopaedics

Farley, F and Weinstein, Journal of the American Academy of Orthopaedic Surgeons, Vol 14, No 8, August 2006, 447-451.

Joint Principles of the Patient-Centered Medical Home

American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP), American College of Physicians (ACP), American Osteopathic Association (AOA), March 2007.