Impact Health Improvement Action Society of British Columbia (Impact BC) strives to be an employer of choice in British Columbia; our work environment is casual, friendly, family and community oriented. Impact BC is a learning organization which provides support to its staff for integration of Quality Improvement methodology into daily operations.  

Impact BC a not-for-profit organization specifically established to help improve the lives of British Columbians by supporting improvement and innovation in healthcare. We do this by working across the health system to provide knowledge, mentoring and support for health system improvement and transformation, and by supporting key healthcare organizations in their improvement efforts. We help accelerate change by promoting and cultivating evidence based practice for improving patient care and by building capacity to turn ideas into action.

Available Positions

 Quality Improvement Advisor

Are you passionate about supporting quality improvement in a fast-paced ever changing healthcare environment? Are you comfortable with change, the unknown, inquisitive, open and flexible with strong leadership and critical thinking skills?

IMPACT BC (Impact Health Improvement Action Society of BC) is a not for profit organization specifically established to help improve the lives of people living in British Columbia by supporting improvement and innovation in healthcare. We do this by working across the health system to provide knowledge, mentoring and support for health system improvement and transformation, and by supporting key healthcare organizations in their improvement efforts. We help accelerate change by promoting and cultivating evidence- based practice from improving patient care and by building capacity to turn ideas into action. A primary, but not exclusive, focus of our current work is primary care and chronic conditions. www.impactbc.ca

Impact BC is looking for Quality Improvement Advisors with proven improvement credentials. Reporting to the Executive Director of Quality Improvement Action, and working with an innovative team of Senior Faculty and Quality Improvement Advisors in a continuous learning and improvement environment, your main responsibilities will include:  

• Support quality improvement initiatives across the province in collaboration with Health Authorities, BC Medical Association and BC Ministry of Health
• Serve as a mentor and coach to the teams involved in quality improvement initiatives, providing knowledge and experience in the model for improvement and collaborative learning to facilitate improvement
• Lead the learning of others through various approaches and models
• Facilitates and assists in channeling system wide attention to improvement priorities
• Provide leadership and quality improvement expertise during planning, implementation and evaluation of initiatives supporting progress towards the goals of the improvement initiatives
• Serves as a champion of the society’s performance improvement program and as an expert in system/process design, improvement methodologies, and analysis tools
• Provides education and training to multidisciplinary teams responsible for implement the quality improvement methodology
• Coaches the change management teams
• Provides presentations and learning sessions on your experience of implementing quality improvement methodologies
• Participates in the development of systems for processing, analyzing and reporting QI results
• Collaboratively develops and implements indicators and measures to maintain the gains of process improvement and to align organization focus
• Coaches, supports and develops the skills and confidence in each health authority to nurture and support front-line teams in quality improvement work
• Provides subject matter expertise, coaching and support across teams and initiatives

• Coaches and supports through technical and adaptive change recognizing the human aspects of change

Required Skills: 

• Experience of working with or knowledge of the quality improvement methodologies     
• Experience of working collaboratively with internal and external stakeholders    
• Flexible approach to working and the ability to deal with multiple tasks in a fast paced environment      Ability to facilitate and empower others     
• Demonstrate initiative and self motivation     
• Strong interpersonal and communication skills    
• Ability to challenge and debate     

• Excellent time management and organizational skills  

Background and Experience:     

• Bachelors Degree in healthcare field      
• Solid understanding of the model for improvement, including measurement for improvement and learning models      
• 5 years of experience utilizing quality improvement methodologies and process measurement tools     
• Understanding of the BC Healthcare System  
• Demonstrated ability to build and maintain effective relationships      
• Excellent written and oral communication skills including the ability to facilitate, negotiate, and persuade others at all levels of the organization      
• Proficient at the use of technology to support effective communication and learning

You will need to be self-motivated and adaptable, with high initiative and excellent communication skills. As a dedicated team player with the ability to multi-task and liaise with all levels of management and staff, you will display an open, robust and practical approach to your work with a degree of flexibility.

The position will involve travel and time away from home.

Additional information         

• This position may also be filled at a Senior Level, in which case, additional formal QI qualification/certification or equivalent experience would be required.        
• Closing date for receipt of resumes and applications is Wednesday July 21st, 2010.
• Please submit cover letter and resumes by email to jobs@impactbc.ca.