Improvement Action Support Services

• Coaching and mentoring support for:
  • Integrated regional support teams
  • Clinical practices
  • Stakeholder leadership such as government, health authority, non-government agencies, community partners and others
  • Middle and operational managers in stakeholder organizations
  • Patients and communities
• Collaborative learning sessions and action periods
• Coordination of support for provincial, regional and local sharing of health improvement work
• Participation in health improvement work nationally and internationally

Learning Support Services

• Needs assessment
• Supporting Innovation and Improvement Learning Series
• Development of learning resources and clinical practice tools
• Provincial quality improvement repository
• Web conferencing and discussion forums
• Web-enabled learning and sharing between teams