Practice Support Program - Learning Modules

Practice Support Program » About Learning Modules

The Practice Support Program provides BC physicians and their Clinical staff a menu of options depending on their needs. Practices can select from a “menu” of services appropriate for their needs and local priorities.

It is helpful to begin with the Understanding Quality Improvement Practice Guide, the Evolving the MOA’s Role Practice Guide and the Practice Self-Assessment Questionnaire. This combination provides a solid introduction to the series of learning modules available to support changes to Clinical practices.

Learning Modules

INTRODUCTORY: Learn the basic knowledge and skills required to improve a Clinical practice.
Quality Improvement		Use evidence-based techniques for creating and measuring sustainable change that will enhance the efficiency of a practice and enable staff to provide better care for patients.
The Role of the Medical Office Assistant (MOA)		Expand the MOA's role in initiating and implementing administrative and Clinical practice improvements. This will enhance staff member skills, improve patient outcomes, and promote job satisfaction for everyone - without overworking or pressuring anyone.
Practice Self- Assessment		Use either a short introductory or an in-depth self assessment questionnaire to identify practice needs, goals, and priorities for enhancements.
PRACTICE MANAGEMENT: Learn ways to improve the efficiency and cost-effectiveness of a Clinical practice.
Advanced Access		Schedule patients so they see the physician when they need to and at a time that is convenient to them.
Clinical
Chronic Disease Management: Learn how to optimize effectiveness by implementing the 5 key building blocks for managing care of patients with chronic diseases:
	Patient Registries	Identify patients with chronic conditions.
	CDM Toolkit	Track progress and patient outcomes using Electronic Medical Records (EMRs).
	Planned Recall	Monitor the care provided and become more proactive based on the Clinical guidelines.
	Group Visits	Provide care, education and advice in a group setting. This is efficient for the practice and offers patients with chronic conditions the opportunity to learn from and share experiences with others.
	Patient Self-Management	Introduce patient self-management to help patients set and work toward their own health goals.

Accreditation

Learning modules are delivered by a combination of collaborative and self-directed learning. Accredited collaborative learning modules include:

MODULES
Practice Self- Assessment		This program meets the accreditation criteria of the College of Family Physicians of Canada and the long form questionnaire has been accredited for 5.0 MAINPRO-C credits (effective until July 4, 2010).
Advanced Access		This program meets the accreditation criteria of the College of Family Physicians of Canada and has been accredited for 10.5 MAINPRO-C credits (effective until July 4, 2010) or alternatively 3.5 MAINPRO-M1 credits per 3.5 hour learning session.
Group Visits		This program meets the accreditation criteria of the College of Family Physicians of Canada and has been accredited for 10.5 MAINPRO-C credits (effective until July 4, 2010) or alternatively 3.5 MAINPRO-M1 credits per 3.5 hour learning session.
Chronic Disease Management - includes Patient Registries, Planned Recall and CDM Toolkit.		This program meets the accreditation criteria of the College of Family Physicians of Canada and has been accredited for a maximum of 25.0 MAINPRO-C credits (effective until July 4, 2010) or alternatively 3.5 MAINPRO-M1 credits per 3.5 hour learning session.
Patient Self-Management		This program meets the accreditation criteria of the College of Family Physicians of Canada and has been accredited for 14.0 MAINPRO-C credits (effective until July 4, 2010) or alternatively 3.5 MAINPRO-M1 credits per 3.5 hour learning session.

Each health authority has a Practice Support Team available to provide a range of support services. Contact your health authority Practice Support Team for information about support, start dates, locations and funding.