ImpactBC, through the lens of quality improvement and public and patient engagement, will help your organization:

  • Build efficiencies
  • Promote collaboration
  • Develop internal capacity
  • Advance improvement and engagement skills

Learn how our services can build your team’s knowledge, skills, and confidence:

Needs Analysis
Training and Skills Development
Patient and Public Engagement
Facillitation
Coaching for Improvement
Collaborative Learning Model
Health Care Partner Engagement
Strategy Development

Needs Analysis

Whether you have a clear sense of what needs to be improved and who needs to be engaged, or you are struggling to begin, our team can help you define your project and determine the best way forward.

Training and Skills Development

ImpactBC can work with your team to increase capacity and efficiency by tailoring quality improvement and engagement training and skill-development content to your team’s needs. We work with you to provide customized learning platforms that build relationship with your audience.

We can develop, host and facilitate interactive in-person, phone or web-based learning opportunities. Sessions can vary from focus on a specific project, to general education on quality improvement or engagement techniques, health literacy, learning models, or communication skills; all presented by our in-house team of experts.

Patient and Public Engagement

ImpactBC’s experience administering the Patients as Partners | Patient Voices Network (PasP|PVN) on behalf of the B.C. Ministry of Health has provided a solid foundation in public engagement best practices. We can support organizations to recruit patient and public partners through the invitation, screening and support processes of effective stakeholder engagement. 

Administered by ImpactBC, PasP|PVN has over 1500 friends and has matched over 500 BC patient partner volunteers with opportunities to make their voice heard in the process of health care system transformation.

Facillitation

ImpactBC provides skilled facilitation for large and small meetings, supporting groups to move ahead efficiently, while ensuring everyone’s voice is heard. With our unique integration of quality improvement and engagement techniques, your session will be engaging, productive and will help you meet your goals.

Coaching for Improvement

ImpactBC uses a model for improvement that sets aims, tests ideas and integrates measures to ensure that any potential change will result in improvement. Our quality improvement advisors can coach your team through quality improvement processes using the most appropriate techniques, tools and resources to meet your unique needs.

Collaborative Learning Model

A Collaborative approach brings together multiple groups to improve around a common aim. ImpactBC provides a range of support for inter-professional Collaborative improvement initiatives including Collaborative design, coaching, measurement, committee support and implementation. We are able to customize our level of support to meet your needs.

Health Care Partner Engagement

ImpactBC’s quality improvement and public engagement staff can work with your team to determine the best practices to make your projects a success. We understand the complexity of health care, and the many layers of decision-making required to build efficiencies and to promote collaboration.

Strategy Development

ImpactBC can assist in developing strategies to engage multiple stakeholders to help you meet your goals. We will work with you to determine the scope of your project and then lay out what resources are needed and the time frame in which substantial improvement can be expected.