What We Do

ImpactBC coaches and consults with our health care partners in the areas of quality improvement and integrating the patient voice, working towards shared goals of:

  • Healthier people
  • Improved patient and provider experience
  • A cost we can afford

For effective change to happen, we need three things:

  1.  

    Input

    ImpactBC works with a wide range of groups within the health care sector: the Ministry of Health, health authorities, health care providers, and non-profit organizations. We also work with patients, families and caregivers through Patient Voices Network to ensure their voices are present.

  2.  

    Tools

    We all agree that improvement is necessary, but organizations struggle with how to make it happen. Using evidence-based methods, ImpactBC can provide the expertise and guidance to nurture the process of change - making it move more smoothly and quickly.

  3.  

    Efficiency

    The Model for Improvement asks three questions to clarify goals, identify measurements, and translate ideas into action:

    • What are we trying to accomplish?
    • How do we know that a change is an improvement?
    • What changes can we make that will result in an improvement?

    The model then helps translate ideas into action by enabling small-scale, rapid cycles of change, continually driving the process forward.

Learn how these practices have been implemented through a variety of improvement projects throughout BC, working with a variety of partners.