Projects

Impact BC is involved in a series of programs and initiatives currently underway in our province. Our specific role is defined based on an agreed fee-for-service relationship with our funding partners. We are currently contracted to provide services in the following projects:

In Progress

Care Delivery Model Redesign Collaborative

Support a structured learning collaborative to implement a care delivery model that reflects inter-professional practice, is built on empirical evidence, and is able to respond to the care needs of patients.

Cowichan Valley Division of Family Practice

A group of family physicians working to address common health care goals in their community. ImpactBC is supporting the Division by building their capacity to design and implement change initiatives using QI methodology, with the goal of improving the satisfaction of patients and health care professionals.

For My Health!

A holistic health screening program that integrates both cardiovascular risk factors and risks for depression and anxiety. Developed in partnership with the BC division of the Canadian Mental Health Association.

Mapping the Patient Journey

Patient Journey Mapping is a technique used to illustrate the experience of a patient navigating the health care system. ImpactBC has been contracted by the Provincial Health Services Authority (PHSA) to educate five communities in the lower mainland on the proper use of this tool, in order to identify inconsistencies in care and ways to address them. Under the Patients as Partners initiative we continue to spread the “train the trainer” approach in mapping the patient and caregiver journey in areas throughout BC.

Practice Support Program

A major initiative of the General Practice Services Committee, developed to provide change management support for office-based practice and clinical redesign efforts. ImpactBC (in collaboration with PSP Central) provides support for the regional support teams, and supports QI methodology in PSP learning modules, as well as the patient voice in improvement.

Seek and Treat Structured Learning Collaborative (HIV/AIDS)

A province-wide initiative to identify and provide early relevant treatment for people with HIV/AIDS. The collaborative is coached and facilitated by ImpactBC, and led by the BC Centre for Excellence in HIV/AIDS.

Support the Health Authorities

ImpactBC partners with BC health authorities to embed quality improvement in integrated primary and community care, as well as other areas of system transformation, in order to better meet the needs of frail seniors and patients with chronic, mental health, or substance use conditions.

The Heart Manual

A home-based self-management program for people with coronary artery disease and related conditions.

Vancouver Island Health Authority Mental Health and Addiction Services

Impact has been invited by Vancouver Island Health Authority (VIHA) Mental Health and Addiction Services (MHAS) to co-develop and test change initiatives focused on improving service quality and patient and provider experience with Mental Health and Addiction Services in the South Island at a cost that aligns with the current fiscal restraints.

Completed

Healthy Heart Group Medical Visits

ImpactBC supported the Heart Program for Women to evaluate the effectiveness of group medical visits with and without the addition of a peer coaching component to improve outcomes and satisfaction in women with post-partum gestational diabetes.

Reducing Avoidable Emergency Department Visits

A 90 day research and development project focusing on the patient journey viewed from the patient perspective could be used to design a framework for the creation of coalitions to reduce avoidable emergency department visits.